Returns and refunds
REFUND POLICY – GRAND GRACE
Due to the limited nature of our drops and small-batch production, all sales are final.
However, we will offer a replacement or store credit if:
- Your item arrives damaged
- Your item is defective
- We made an error with your order
To qualify, you must email us within 3 days of delivery with:
- Order number
- Clear photo of the issue
- Brief description
📧 Contact: [[email protected]]
We reserve the right to refuse any return or exchange that does not meet these requirements.