Shipping and delivery

SHIPPING POLICY – GRAND GRACE

All of our products are pre-ordered. By pre-ordering, you’re securing your favorite items in advance and ensuring you get them as soon as they’re available.

How Pre-Orders Work:

Reserve Your Piece: Select your item(s) and place your pre-order. You’ll be the first to get your hands on them once they’re ready.
Estimated Shipping Date: Pre-ordered items will ship once completed.
Payment: Your card will be charged at the time of purchase to secure your pre-order.
Limited Stock: Pre-order slots are limited, so make sure to lock in your favorite pieces now!

Processing Time

Orders are processed within 3–5 business days (excluding weekends and holidays).

During high-traffic drops, processing may take longer.

Shipping Time

Once shipped, orders typically arrive within:

3–7 business days (U.S.)

Delivery times are estimates and may vary depending on the carrier.

Shipping Responsibility

Grand Grace is not responsible for:

Lost or stolen packages after delivery confirmation
Delays caused by the carrier
Incorrect shipping information was entered by the customer

Please make sure your address is correct before placing your order.

Tracking

Once your order ships, you will receive a tracking number via email or SMS.